Best Fitness BFOB10 Olympic Bench

fast shipping it folds up for more room on our floor but it came with three broken parts

Looked like their were a thousand pieces in the packaging but I was shocked at the ease and speed at which I was able to put it all together. Folds up easily and neatly, providing me with a ton of space that was usurped by a previous bench.

I have to admit after reading the reviews and observing this bench online I was sold due to those, plus the excellent price. When I received the bench I quickly began to unpack and prepare to start the buildup. Then I noticed two vinyl tears, one on the back rest and one on the seat rest. I thought to myself that I should fix 'em myself and carry on but I decided that since I paid for a "new" one that is what I wanted...without blemish. So I sent the first one back and they sent out a "new" replacement. When it showed up I stopped to notice the box looked a little used...hmmm! I proceeded to open the box anyway out of excitement. I made sure to look at the vinyl on both the back and seat rests...lo' and behold another tear in the same location (back rest) as the prior bench (fortunately not the same size of tear, as that would have really aggravated me had I re-received the "returned" bench). Again...I decided to return the bench hoping to make sure they understood I am ordering a new bench. And that I would like one without blemish. Well, the customer service staff (as robotic as they are in communicating assured me that they will let "the warehouse" know about the problem and that I can re-order a new one in about a week after my now second return is received. Aarrgh!

Thus, that is a decision I will have to think about after weeks of waiting and disappointment. I realize this is not Amazons fault directly. More likely a packaging problem or shipping company abuse of goods. But if you are going to sell a product you should make that it is deliverable without blemish as your reputation is what leads people to be repeat customers.

Sorry to put a sour note on a "supposedly" very decent product!

signed,

CW

Best Fitness BFOB10 Olympic Bench The bench works fine but there was no assembly instructions included in the shipment. Also a short booklet suggesting different uses for the bench would be helpful, thanks.

This bench is great for those without a lot of space. It folds up real nice and stays that way with a locking pin that pops in, plus a manually installed pin underneath that you can add also. It was easy to put together, comes with the tools you need (but use your own if you have them) and is a sturdy bench. I use mine with a 6-foot, 15-lb aluminum bar (200 lb load capacity) and together they make a perfect home workout center. Comes with leg extension/hamstring curl attachment which is easy to get on/off (but you need tools for the nut/bolt that holds it in place). Finish is a nice satin gold color (looks good) and quality of manufacture is good also. The supports are wide enough so that one person can load weights without the bar tipping.
Only two nitpicks: #1: the weight supports wobble some at the higher settings,and at the highest setting - for squats - it is just right for my 5'8" frame; taller folks will bend down some to get under the bar.
#2: the gap between the seat and back support is too wide (on my bench, it is exactly 3 and 3/4 inches). It should really be no more than 2 inches. But although the large gap is a little annoying, it does not bother me. Taller/shorter people may be bothered by it, though.